May 30, 2023

Contact Us | Feedback

IATA Members Set Out Steps Needed to Tackle Problem of Unruly Passengers

Facebook
Twitter
LinkedIn
Pinterest
Pocket
WhatsApp
Tony Tyler, IATA's Director General and CEO
Tony Tyler, IATA’s Director General and CEO

The International Air Transport Association (IATA) 70th Annual General Meeting (AGM) unanimously adopted a resolution that calls on governments and industry to work together on a balanced package of measures to effectively deter and manage the significant problem of unruly air passenger behavior. Such behavior includes committing physical assault, disturbing good order on board or failing to follow lawful crew instructions.
“This resolution confirms the determination of airlines to defend the rights of their passengers and crew. Everybody on board is entitled to enjoy a journey free from abusive or other unacceptable behavior. Many airlines have trained both ground staff and cabin crew in procedures not only to manage incidents of unruly behavior but also in measures to prevent them. But a robust solution needs alignment among airlines, airports, and governments,” said Tony Tyler, IATA’s Director General and CEO.
The adoption of the AGM Resolution follows a Diplomatic Conference called by the International Civil Aviation Organization (ICAO) at which governments agreed to modernize and strengthen the Tokyo Convention 1963. The result, known as the Montreal Protocol 2014 (MP14), provides a more practically effective deterrent to unruly behavior by extending the legal jurisdiction for such events to the territory in which the aircraft lands.
“Governments have recognized that unruly passenger behavior is a serious issue and we applaud the adoption of MP14 at an ICAO Diplomatic Conference earlier this year. Now, governments must ratify what they have agreed to,” said Tyler.

Source : Qatar News Agency

Facebook
Twitter
LinkedIn
Pinterest
Pocket
WhatsApp

Never miss any important news. Subscribe to our newsletter.